Refund and Returns Policy

Overview

Store Policy: African Diaspora for Kamala Harris for President

Welcome to the African Diaspora for Kamala Harris for President store. Your support plays a crucial role in driving change, and we are committed to providing you with a positive shopping experience. Below are our detailed store policies, including our refund, return, and shipping procedures.

1. Refund and Return Policy

1.1 Refund Processing Time

Refunds will be processed within 60 days of receiving the returned item. All refunds are issued as store credit for future purchases.

1.2 Eligibility for Returns

Items must be in their original condition—unworn, unwashed, and with all original tags and packaging intact—to be eligible for return.

1.3 Non-Returnable Items

Clearance items, personalized items, and final sale products are not eligible for return or refund. Items bought during promotions may also be non-returnable, as specified in the promotion’s terms.

1.4 Return Shipping Costs

Customers are responsible for return shipping costs. We recommend using USPS with tracking and delivery confirmation to ensure your return is received.

1.5 Return Procedure

Initiate your return by contacting our customer service team within 14 days of receiving your order.
Ship the approved return items to the provided address.
After we receive and inspect the returned items, we will issue your store credit within 60 days.

1.6 Exchanges

We currently do not offer direct exchanges. To exchange an item, return it for store credit and place a new order.

2. Shipping Policy

2.1 Shipping Methods

We offer standard shipping via USPS. Shipping times may vary depending on your location and order volume.

2.2 Shipping Costs

Shipping costs are calculated at checkout based on the order’s weight and destination. We occasionally offer free shipping promotions.

2.3 Order Processing Time

Orders are processed within 2-5 business days. Processing times may be longer during peak seasons or special events.

2.4 International Shipping

Currently, we only ship within the United States. We apologize for any inconvenience this may cause.

3. Customer Support

3.1 Contact Information

For questions or concerns, please reach out to our customer service team at [email protected] We strive to respond within 48 hours.

3.2 Order Tracking

After your order ships, you’ll receive a confirmation email with tracking details. Track your order through the USPS website.

3.3 Address Changes

If you need to change your shipping address after placing an order, contact us immediately. We’ll do our best to accommodate, but changes cannot be guaranteed once an order is processed. Email us at [email protected]

4. Additional Information

4.1 Support the Campaign

A portion of your purchase directly supports Kamala Harris’s presidential campaign. Your contribution makes a difference in driving change.

4.2 Privacy Policy

Your privacy is important to us. We do not share your personal information with third parties without consent. Review our full privacy policy. insert link here.

Why Shop with Us?

Support a Cause: A portion of every purchase supports Kamala Harris’s campaign.
Easy Returns: Get store credit for future purchases with our straightforward return policy.
Secure Shipping: Reliable and trackable shipping through USPS.

Explore More: Visit our FAQ page for additional details about our store policies and customer support services.

By shopping with the African Diaspora for Kamala Harris for President, you agree to the terms outlined in this policy. Thank you for your support and commitment to our cause and for contributing to this important campaign. If you have any further questions or need assistance, please don’t hesitate to reach out to our customer service team.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your store credit will be processed, and automatically be applied to your account, within a certain amount of days.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: PO BOX 460845, Houston, TX 77056

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a track-able shipping service through USPS or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.